Privacy Policy

At InvigilatorIQ, we respect your privacy and are committed to protecting your personal data. This policy explains what we collect, how we use it, and your rights.

1. Information We Collect

• Personal Information: name, email, phone, organization, billing details (processed via payment provider).
• Usage Data: IP address, device/browser details, pages visited, timestamps, logs.
• Cookies & Similar Tech: See our Cookie Policy for details.

2. How We Use Your Information

• Provide, maintain, and improve the platform.
• Authenticate users and secure accounts.
• Process payments and manage subscriptions.
• Send service updates, invoices, receipts, and support messages.
• Comply with legal obligations and enforce our Terms.

3. Legal Bases (UK/EU)

We rely on legitimate interests, contract necessity, legal obligation, and (where applicable) consent.

4. Sharing of Information

• Service Providers: hosting, analytics, email, and payment processors.
• Legal/Compliance: if required by law or to protect rights and safety.
• We do not sell your personal data.

5. International Transfers

Your data may be processed outside your country. We use appropriate safeguards (e.g., SCCs) where required.

6. Data Retention

We retain data only as long as necessary for the purposes above or to meet legal/accounting requirements.

7. Security

We use reasonable technical and organizational measures (encryption in transit, access controls, logging). No method is 100% secure.

8. Your Rights

• Access, rectify, or erase your data.
• Object to or restrict processing.
• Data portability (copy of your data).
• Withdraw consent where processing is based on consent.
• Complain to your local data protection authority.

9. Children’s Privacy

Our Services are not directed to children under 13. If you believe a child provided data, contact us to remove it.

10. Changes to This Policy

We may update this policy. Changes are effective upon posting. Continued use means you accept the updated policy.

11. Contact

📧 privacy@invigilatoriq.com
📍 London, United Kingdom